PUTCO is now 42.6% black owned, 11% of which are by black women.
We employ just over 4 450 people, 95.2% are black and 53% of management are Previously Disadvantaged Individuals (PDI's)
We have 2 223 drivers, 55 of whom are women
Wheels never stop rolling...
PUTCO operates a fleet of over 1 800 buses
PUTCO travels 90 million kilometres a year
PUTCO carries 73 million passengers a year
PUTCO runs....
Business Units (BU's or depots) at Selby, Tshwane/Mpumalanga, Soshanguve, Mamelodi and PUTCOTON/Soweto.
Each operation has an advanced workshop.
Dubigeon Body and Coach is our bus building facility at Brits.
VOMS is our engineering facility situated in Roodepoort.
The Putco Training Academy and Selection Centre is situated in Lea Glen, Roodepoort. We are accredited by TETA to run driver training.
PUTCO will continuously endeavour to add value to the lives of commuters, shareholders and other stakeholders well into the future. We will also work on improving the quality of service and inculcate a customer-centric approach to service provision.
PUTCO is in the business of offering service to commuters and we have renewed our commitment to place the commuter needs at the centre of our business.
As a way of ensuring that we remain customer focused and performance driven, we have enhanced our Call Centre operation.
This move was necessitated by the need to improve the way we serve you, our customers.
We aim to be on the pulse of our operations so that we could be of better service to you.
Keep us on our toes and direct all queries regarding bus schedules, routes, service complaints and even compliments to the Call Centre team.
We promise to put you, our customers, central to our operations.
Would please to consider passengers espeacially from ruote of republic road Via cresta mall we dont have buses there to go Soweto we have to connect buses from BRAAMFISHER TO Dobsonville and drivers they dont want to take us to cresta mall to connect There only bus driver of Protea Glen at 5.30 he take us to Cresta mall so need buses to Chiawelo or Naledi Via Republic road en Cresta mall and in the morning .We go to Baragwath to fecth buses to cresta mall en connect to republic road 4 buses to work is toooo much please would you please consider our request From : QUEEN
i dont know how many times i called PUTCO manegement for help, it seems like they dont care about our complaints i travel by their bus from fairland smit street to naledi. whole of last a group of people had to walk from fairland to get buses at beyers naude just after 17:00, we called the driver named Jackey, bus to vilakazi he always tells us he doent have a bus. i think putco is using people rich themselves i dont know how many times we call to complaine mr siza and mabaso always took our numbers promiess to deal with the matter its such a mission to get hold of thier maneger sam mtarini. calling for its just a waist of time and airtime as well, so please sam if you get this kindly return my call i left my number to helen. WALTER From : walter
Bus driver no 9411 - 7 o clock bus from Emndeni terminus to Fourways express via Naledi. I dint know the driver's name but I just want to let you know that his ATTITUDE STINKS. He is giving commuters a dirty look if you are not regular passenger. And we have got every right to catch any bus you want to as long as your tag allows you to. SECONDLY- Today I was not very happy with the service at Putcoton New Canada. Commuters were furious, beyond upset with the way we were treated. From : Octavia Mtshali
I am up to the brim with this company, Firstly you have the most RUDE drivers in the world, I travel from Diepkloof to Strydom Park, your driver Mazibuko who should be coming in daily does not do that from Bara then we have to connect at Noordgesig just get rid of the old drivers who are at their comfort zones, you well mannered driver is Rasta a young boy with Dreadlocks we need drivers like him, secondly your office in Dobsonville the staff there they must all just roll over for one reason when you call to make enquiries they made me hold the phone for 27mins and i could hear them in the backround ( WAHLANYA ONA OQALA HO PALAMA BUSS HA HOLDE FELA JOALO) that is childish we call from our Cell Phones not from some other phone i am dissappointent with your SERVICE. soon you will be treated like SA ROADLINK you will be hated just for the incompetense. the only thing i would like to get from Putco and nothing more is good service not new busses only service PLEASE IMPROVE OR SHUT DOWN thank God Rea Vaya is taking over From : Thabo
I am in the East rand working at Woodmead, so I take a bus to Limbro Park.There's only two(2) buses which are very old and if the driver is not there we have to make other means of transport. I think Putco is too relaxed when it to our side coz they know that dont have compatition. From : Ncumisa
i am very disapointed in PUTCO your customer service sucks big time and you don't care about your commuters and they do play a very importan roll in your business and which you don't give a danm. for example your drivers are full of shit they don't give a thing for us passangers. then there is your driver by the name of ALI bus 02 Dobsinville to Randburg he just needs to take his pention because,when ever he is around iether the bus does not come in the morning or he does not pitch.then comes to last weeks incidant especially MANAGMENT you are very quick to put up notices in the buses to inform commuters when the fees is going up, but not quick to let us know if there are going to be no buses and the reason why.And we are left stranded to see how we get to work, this is nonsense. From : charmaine
I don''t belive what PUTCO is doing to us black people if they say 42% it is owned by black people then why are we suffering so much.Last week the hole week I got home between 7:30 & 8:00 pm meanwhile I knock off at 4:30 & I work at Randburg & stay at Naledi Ext 2. In the mornings I have to catch a taxi to Chiawelo all the time because our bus are either late or not coming please attend to this matter very urgently. We do love using Putco because u catch one bus to your destination if I have to use a taxi I will have to catch 3 taxis before I get to work. From : POGISO
the service a putco is very bad, you buy a tag and you must still take a taxi becouse the bus did not come.eg the bus from protea glen to four ways via randburg bus no 36.this bus has not been seen for two weeks.
the service is very bad From : xolisile
I am so pist off with the driver for bus 7047 Vilakazi that passes at Diepkloof Engine Garage at about 5.20 in the afternoon. That driver has got a bad habit of always not pick us at that bus stop when we are connecting. He listen to passengers when they tell him not to stop because the quee is long. So now even the quee is not long and his bus is always not he just pass without stopping. I am not happy with this. This is unacceptable, most of pucto driver treat commuters as if they getting a free ride from Putco. This is actually utter bullshit service. From : Octavia Mtshali
Bus:7018 from Braamfischerville to Sandton time 05:30am 2days it does not pitch we have to take taxi to Dobsonville to connect its extra money while you have paid tac and warning @ work can you please look into a matter it happen more oftern thanks From : Lindy Molefe
We have a problem with the driver no.6121G afternoon.the driver is obstructed firstly by the lady that we think maybe it is his girlfriend that lady cannot sit down always no matter the sits are available or not.our lives are in danger one day the poppy sal dans,the busses are written in black and white that we mustnt talk to the driver when he is driving.please help they must use their own time not our own lives
secondly that driver has a bad attitude if he doesnt know you ,he will not allow you to get off where you are supposed to ,with a very rude attitude.we had to pass our bus stop and go back again and we are women and is at night anything can happen .please we want a bus to stop at "gas house "orlando west so that we can be closer like anyone else
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From : Sindi
I have been using PUTCO ever since i was in tertiary until now that i am working. I really disappointed at the service that we getting, its as if we riding the bus for free. I don't really like to complain but this time i have reached my peak. Our bus driver comes as he pleases and we end up using taxis maybe three times in a week but our tags are full of trips. Other drivers passes us on the way because they refuse to take us even when we lift our tags. Can management do something in inspecting the service that we get from PUTCO'S drivers. I'm tired of using taxis while i have a monthly tag, tired of being late at work and home, tired of impossible drivers and also tired of the overloaded bus. We need better service from PUTCO its not that we cant use other public transport, its just that we prefer PUTCO (thats being a loyal customer)
Please help, im tired of being a silent customer From : Dineo Mopeli
I''''''''m worried about the driver in name of ALBERT, how can he leave all the people of Diepklook in midrand? meanwhile he is going to pass in our place, which one should we take? or use please need help, this is not ucceptable, we are not happy about him. From : sammy
Hi ,
It will be much appreciated if putco could have an additional bus to Kyalami park
in the morning as the bus is full to capacity From : naama khalek
I feel that you have beening failing us as your customer especially this week and mostly in the afternoons when going back home.I stay in Protea Glen Ext 12 and use a bus to Protea Glen which is surpose to arrive at 17h05 but in most cases the driver will tell us when we call him that he does not have a bus and when we connect to go home the latest that a person will arrive home is at 19h30 if not the second bus will arrive at 18h30 while other place have buses with differnts of 20min max.i would appreciate if you could look in to this matter as soon as possible.
From : cleopatra
from 111 votes
